About Our Company

With over 17 years of cleaning experience in the Midwest, we are one of the most reputable cleaning companies available in Geraldton

Our Business

HOT Cleaning Services was first established in 2007 and has since become a reputable cleaning service within the Midwest being renowned for quality of services. Offering a complete package of maintenance and cleaning services rendered by qualified and certified cleaning technicians. We have a proven track record for being an industry leader. With a clear vision of cleaning for health and well-being, we have achieved excellence not only in the Midwest region, but also nation-wide.

From humble beginnings HOT Cleaning Services has always be focused on customer satisfaction. Providing an array of cleaning services for our clients, the services we offer can be as general or as specifically defined by the customer. HOT Cleaning Services cleaning coverage can be tailored and tuned down from general areas so that we present our product range to the market in such a way as to be flexible and accessible to our target customers.

At HOT Cleaning Services, our goal is to help you keep your business running smoothly. Clean, well-kept facilities enhance the corporate image of companies and provide a healthy environment for customers and employees. Your Image is our Business.

We’ll clean your facility on a regular basis so that your company always looks its best. We will keep high-profile items, such as your floors, carpets, upholstery and furniture in top shape.

We communicate with you every step of the way and guarantee your complete satisfaction.

We know many businesses try to keep cleaning jobs in-house, but outsourcing work to HOT Cleaning Services can actually save you money. Our people are well trained and use specialised products, equipment and proven techniques in accordance with established industry standards and safety rules. It’s like having a new staff of excellent employees – without the headaches and extra costs.

We hire the best people, train them well and provide them with the most technologically and environmentally friendly products and equipment. The result is service so good that we guarantee it.

Independently Owned

HOT Cleaning Services is an independently owned company, not a franchise. This allows us to focus on what’s right for our clients, and our region, not for shareholders.

Our nimbleness enables us to deliver a greater depth of service and responsiveness, as well as a pool of talent. And our employee base, rich history, and national footprint mean we have the resources to serve clients of all sizes, from national, multi-site retail chains to smaller, independently-owned businesses.

Our Mission

The following is our mission, vision and overall core values upon which the company operates.

TO LEAD
To be an industry leader and preferred brand

TO COMPETE
To develop our own globally-recognised services to be competitive in quality and price

TO MANAGE
To be a well-managed organisation that uses the best business processes and practises.

TO UPDATE
To pioneer and keep up to date with new industry practises and technology.

TO PROVIDE
To give our employees well-defined, challenging & fulfilling career opportunities with competitive wages & benefits.

We promise to always ensure that we uphold INTEGRITY when dealing with business and comply with industry standards.

Our Difference

There are many companies offering a cleaning service in Geraldton, so, what makes us stand out? We not only make sure that the presentation of your premises is higher to the standard you would expect, but HOT Cleaning Services expert management team can customise a unique cleaning program for your specific requirements.

We offer full accountability and complete customer satisfaction, assuring you of our best service and attention at all times.

WE CARE
We care about our customers and our employees. Plus we are fully insured with $20 million public liability insurance and $50 million workers compensation insurance. You can have peace of mind using our service.

WE'RE LOCAL
We are a wholly, locally owned and operated family business and not part of a franchise.

OUR SERVICE RECORD
We provide high quality cleaning and trustworthy services to residential and commercial customers in the Midwest region.

Not happy? Let us know
We’ll make it right

Our Quality Policy

HOT Cleaning Services is committed to providing high quality and competitive products and services to our customers by meeting or exceeding their expectations on time. We strive for continuous quality improvements in all that we do, through team work, for the benefit of our customers, employees and other interested parties

Our company and the employees take ownership and responsibilities of the quality of our products, services and employees.

SUPERVISORY STAFF
We have a dedicated supervisor and trained team leaders who are all familiar with every work site. We provide you with full coverage during the times our supervisor goes on holiday.

SUPERVISION
Quality of work is maintained by constant monitoring and inspections. Our site supervisors will visit the site at least weekly to ensure proper cleaning practices are being used. This helps us to ensure we provide you with top notch service.

MONITORING REGISTRY
We will provide a specific email address in which you can let our office know the deficiencies for correction or service requests. Clients have a dedicated phone line and an exclusive email address to send/lodge your concern or request and will be acted within 4 hours.

TRAINED CLEANING STAFF
We will provide you with a Team Leader/Super visor in charge of your building. They will be trained specifically to the cleaning needs for your business.

FEEDBACK
We are continuously looking for ways to improve our service for each job site. To that effect your feedback is very important for us to ensure we excel in taking care of your cleaning needs. Your feedback is relayed back to all the supervisors and the site cleaning staff which helps them to further ensure that we meet your expectations or future needs.

Satisfaction Guaranteed!

Keeping your home or premises clean is our business. Clean well-kept facilities enhance the corporate image and provide a healthy environment for your family, your customers or your employees. To this effect we employ a range of quality control measures to ensure that you receive the best service for your money.

Our People

HOT Cleaning Services strives to be an employer of choice and are selective in our hiring practices. We conduct a comprehensive screening process to ensure that the most qualified and trustworthy people are caring for your facility.

Our Cleaning Team has over 17 years of cleaning training experience

We know that, in sending our staff to your premises, we are giving them access to private and confidential behind-the-scenes business areas. Trust is often a determining factor in making the decision to take on our services, and so we put a great deal of emphasis on ensuring our people, policies and selection processes have a strong emphasis on confidentiality and trustworthy behaviours and practices.

We undertake random alcohol and drug testing, regular mandatory police clearances, all staff sign confidentiality contracts, we thoroughly train staff to use quality cleaning techniques, and all staff are educated on correct health and safety techniques. The culture at our base of operations is one of continual monitoring and improvement, and we follow that through with all staff at any site they work on. We also train our staff to leave every premise with all client equipment and belongings, valuable or not, intact and preserved.

When new employees start employment with HOT Cleaning Services, they undergo paid induction, a series of training sessions on chemical awareness, health and safety, quality and the technical aspect of cleaning. All training is conducted in a classroom environment as well as on the job. First by using the training facilities at our premises and then working with a supervisor at a clients premises. New staff are very closely supervised for the first two weeks. Once the supervisor is confident that a trainee is competent, he/she is assigned to a cleaning team. Regular monthly performance assessments are carried out for three months, then six monthly thereafter.

To start right and be encouraged to continue to do right makes a good impression for any new starter about the kind of company they are joining and the high standards they are expected to maintain.

All HOT Cleaning Services staff members are:

Department of Health Certified for COVID-19 Training
Vaccinated
Trained according to Federal, State & Local regulations
Comprehensively Screened
Police Cleared
Drug and Alcohol Tested
Properly Trained
Fully Supervised
Uniformed & Well Presented
Comprehensively Insured

Our Pledge To You

Our priority remains the care and safety of our clients and team members. To this end, we have developed the HOT Cleaning Services pledge which outlines the steps we have taken to ensure that the services presented to you are provided at the most hygienically clean standard that we can achieve, implementing all appropriate Government standards and policies available to us.

Consider Health, Safety & Environmental Issues

At HOT Cleaning Services , we put people first by considering the health, safety and welfare of our customers, their clients, our employees. We are committed to providing safe, effective, quality services through the use of proven methods and tested products. We go to great extents to select the right cleaning products and chemicals.

Minimise Waste through Re-Using & Recycling

We are committed to reuse and recycling as the best methods of minimising waste and will help our customers employ these practices as well. When these methods are not practical for our customer sites, we will take the responsibility for assuring the safe disposal of wastes generated by our services.

Use & Apply all Products Safely

We are in the business of helping people clean their homes and workplaces, so we seek to reduce the harmful effects of chemicals we use while performing our job. To that extent we use environmentally friendly products whenever we can. While many of the products we use are available to consumers, our services are designed to provide maximum benefit with minimal environmental impact through careful, selective, professional application.

Inspections & Reporting

To maintain quality we perform regular visual and written site inspections based on the site needs. Our customers and employees are notified about the results of our inspections. Any deficiencies are corrected promptly.

Communicate Openly & Honestly

We strive to foster an open and honest dialogue with our customers. We communicate with you every step of the way and guarantee your complete satisfaction.

Comply with all Legal Requirements & Regulations

HOT Cleaning Services and all our staff comply with all applicable federal, state and local regulation.

Ensure the Safety & Well-being of our Employees

We will provide our employees the tools, training and support they need to do their jobs safely, effectively and efficiently. At HOT Cleaning Services , we will maintain a work environment where hazards are understood and minimised. Adherence to safe work practices is expected and commended.

Consistent Quality

In order to ensure quality we continuously monitor the cleaning procedures and methods used by our employees. By providing excellent training or re-training we ensure that proper methods are used. All employees are encouraged to provide their full input into cleaning techniques for continuous improvement.

Put Commitment Behind our Word

Our most important commitment is continuous improvements of cleaning procedures and methods. We strive to do better by input from customers and employees. We continuously look for ways to improve our services.

Australian Cleaning
Contractors' Alliance

Environmentally Friendly
Cleaning Products

Fully Trained and
Certified Cleaners